Returns and Refund Policy –Milan Aata Maker

Website:https://festivia.in/milan/

Thank you for shopping with Meesho Industry. We understand that sometimes products may not meet your expectations, and we are here to assist you with our Returns and Refund Policy.

Returns within 30 Days: If you are not entirely satisfied with your purchase, you have the option to return the item(s) within 30 days from the date of delivery. To be eligible for a return, the product must be unused, in its original packaging, and in the same condition as when you received it. Please include the original invoice or proof of purchase with your return.

Conditions for Return:

  1. Product Satisfaction: If the product does not meet your expectations or if you have changed your mind, you may return it within 30 days.

  2. Product Defect or Damage: If the product is defective, damaged, or you received a different item than the one you ordered, please contact us immediately.

  3. Not Working Properly: In the case of electronic or mechanical products, if the item is not functioning as expected, please reach out to us promptly.

Initiating a Return: To initiate a return, please follow these steps:

  1. Log in to your account on https://festivia.in/milan/.
  2. Navigate to the “Order History” section.
  3. Select the order containing the item(s) you wish to return.
  4. Follow the on-screen instructions to complete the return process.

Alternatively, you can contact our customer support team at milanattamaker@gmail.com within 30 days of receiving your order to initiate the return process.

Return Query for Damaged or Incorrect Products: If you have received a damaged product or if there is an issue with the order, please raise your query within 2 days of receiving the product. Provide detailed information, including clear images of the damaged or incorrect item, to expedite the resolution process.

Refund Process: Upon receiving and inspecting the returned item(s), we will notify you regarding the approval or rejection of your refund. If approved, the refund will be processed to the original method of payment within a reasonable timeframe.

Exclusions: Please note that certain products may be non-returnable or may have specific return conditions due to their nature. These will be clearly mentioned in the product description.

If you have any questions or concerns regarding our Returns and Refund Policy, please contact our customer support team for assistance.

Thank you for choosing Meesho Industry. We appreciate your trust, and we are committed to ensuring a positive shopping experience for our customers.